Manhattan OMS Engineer
Job Description:
We are seeking a skilled and experienced Manhattan OMS Engineer to join our dynamic team. As a Manhattan OMS Engineer, you will play a pivotal role in implementing, customizing, and maintaining the Manhattan Order Management System within our organization. You will collaborate with cross-functional teams to ensure the efficient flow of order processing, inventory management, and customer fulfillment.
Roles and Responsibilities:
- Lead or contribute to the successful implementation of the Manhattan Order Management System, ensuring that it aligns with our business requirements and industry best practices.
- Customize the Manhattan OMS to meet specific business needs by configuring workflows, rules, and user interfaces. Identify opportunities for process improvement and implement solutions accordingly.
- Integrate the Manhattan OMS with other critical systems like ERP, WMS, and CRM to establish a seamless and synchronized flow of data across the organization.
- Proactively identify and resolve technical issues related to the Manhattan OMS. Provide prompt support to end-users, troubleshoot problems, and conduct root cause analysis.
- Monitor system performance and proactively optimize the Manhattan OMS to handle high order volumes efficiently, especially during peak business periods.
- Ensure the accuracy and consistency of order data within the Manhattan OMS, and implement data governance policies to maintain data integrity.
- Implement security measures to safeguard sensitive customer data and ensure compliance with relevant data protection regulations.
- Maintain comprehensive documentation of system configurations, customizations, and integrations for knowledge sharing and future reference.
- Provide training and knowledge transfer to end-users and other team members to enhance their understanding and effective utilization of the Manhattan OMS.
- Collaborate with cross-functional teams, including Business Analysts, Operations, and IT, to understand business requirements and ensure that the Manhattan OMS meets organizational needs.
- Stay up-to-date with industry trends and advancements in Manhattan OMS technology. Identify opportunities for process optimization and contribute to continuous improvement initiatives.
Requirements:
- Bachelor’s degree in computer science or a related field.
- Proven experience in implementing and customizing the Manhattan Order Management System.
- Strong programming skills in Java or other relevant programming languages.
- Knowledge of integration techniques and experience with API integration.
- Familiarity with ERP, WMS, and CRM systems and their integration with Manhattan OMS.
- Excellent problem-solving skills and the ability to troubleshoot technical issues.
- Solid understanding of order fulfillment processes and supply chain management.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Proven ability to work in a fast-paced and dynamic environment, managing multiple priorities simultaneously.
About Company
Founded in 2008 and headquartered in Texas, USA, NULogic is one of the leading digital transformation companies that combines software expertise and industry intelligence. We are a global system integrator with over 15+ years of expertise in the world of digital commerce while working for some of the biggest international retailers in the US, EU, and LATAM markets!
From a largely bespoke, homegrown MACH-based commerce solution to a cloud-based, scalable and agile technology landscape, we have enabled our clients to connect to their customers seamlessly in an increasingly digital yet personalized way! We like to provide consistent cutting-edge technology and are committed to forging long-term relationships with our clients. While executing the digital transformation journey, we continue to support our client’s live operations from more than 7 global on-shore/ near-shore operations centres around the globe.
In addition to implementing world-renowned commerce solutions like Commercetools, Elasticpath, Salesforce Commerce Cloud and more, we also specialize in retail system development, Microservice implementation, Frontend development, CMS customization, Cloud infrastructure, Mobile app development, QA automation, Data analytics and engineering.
Learn more about us at our website: www.nulogic.io
Company Headquarters:
3721 S Stonebridge Dr Unit 1403, McKinney TX 75070
