AI Services

AI Services for Agentic Commerce.

Retailers don't need another AI demo — they need a safe, scalable way to put agentic commerce into production. NULogic implements the platform-native AI capabilities of Shopify, Salesforce Commerce Cloud and commercetools, and layers an enterprise-grade control plane on top so your business rules, brand, and economics remain yours.

The enterprise path to agentic commerce.

Three integrated services that take you from platform-native AI features to a governed, production-grade agentic commerce program — plus advisory to chart the course.

01

Platform MCP Enablement

Expert implementation of Shopify, Salesforce Commerce Cloud and commercetools native MCP capabilities. We configure, extend and optimize platform tools for your specific catalog, channels and policies.

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02

Enterprise Agentic Commerce Layer

Our core offering — the intelligent control plane that governs AI behavior, enforces business rules, orchestrates cross-system workflows, and provides enterprise-grade safety and compliance.

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03

AI Commerce Operating Model

Governance framework including policies, monitoring dashboards, performance analytics, continuous optimization and team enablement for sustained success.

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Platform MCP Enablement.

Every major commerce platform is shipping native AI/MCP capabilities — but out-of-the-box tools don't know your products, channels, promotions, or compliance posture. We turn those native capabilities into production-ready agentic features that match how your business actually runs.

Shopify

Native MCP tooling, configured for your catalog

Implement Shopify's MCP endpoints, agent-facing catalog surfaces and storefront AI with your taxonomy, merchandising rules and channel mix.

Salesforce Commerce Cloud

Agentforce + Commerce MCP wiring

Expose SFCC catalog, order and customer data to agents via governed MCP tools; align with your SFCC realms, pricebooks and promotion engine.

commercetools

MCP-ready APIs and agent surfaces

Build agent-safe interfaces on top of commercetools APIs, extend with custom MCP tools, and harden for enterprise use.

Custom MCP tools

10+ MCP domains, tailored to you

Where the platform stops, we extend — order intelligence, returns, CX, loyalty, inventory — delivered as governed MCP tools the platform and your agents can safely call.

Enterprise Agentic Commerce Layer.

Platform MCP alone isn't enough for enterprise retail. You need a control plane that enforces your rules, orchestrates across systems, and keeps AI inside the guardrails your brand, legal, finance and ops teams require. That's what we build.

A

Policy & rule enforcement

Pricing floors, promo stacking, margin guards, regional restrictions, brand-voice rules — encoded once, enforced everywhere an agent acts.

B

Cross-system orchestration

Coordinate MCP calls across commerce platform, OMS, ERP, CDP, marketing and service — so one agent action does the right thing end-to-end.

C

Safety & compliance

Guardrails, approval workflows, audit trail, PII handling, prompt-injection defense — enterprise-grade from day one.

D

Retailer-controlled

100% of the decision logic sits with you. We don't lock your AI behavior into a vendor's black box.

AI Commerce Operating Model.

Launching agentic commerce is the easy part. Running it profitably, safely and continuously is the work. We stand up the operating model — governance, metrics, team rituals and optimization loops — so AI commerce becomes a program, not a project.

Governance

Policies & decision rights

Who owns what: prompts, tools, guardrails, escalation paths, model changes, vendor risk — documented and RACI-ed.

Monitoring

Dashboards for trust & performance

Agent quality, policy-violation rates, conversion lift, CX signals, cost per outcome — in one view your leaders actually read.

Optimization

Continuous improvement loop

Prompt, tool and policy tuning cycles; eval suites; regression guards; A/B discipline built into the delivery rhythm.

Enablement

Team readiness

Role-based training for merchandising, marketing, CX and IT — so your people ship with the agents, not around them.

AI Strategy Consulting.

Before you scale agents, you need a clear-eyed view of where AI creates real commercial value for your business — and where it doesn't. Our consulting engagements give leadership a defensible roadmap, a sequenced investment plan, and the business case to fund it.

Diagnose

Agentic Commerce Readiness

Catalog, data, platform, organization, risk. A structured baseline across the six dimensions that determine whether agentic commerce will work for you.

Design

Use-case portfolio & roadmap

Prioritized use cases by value, effort and risk — sequenced into a 12–24 month roadmap aligned to your commerce transformation.

Decide

Business case & target architecture

Economics, build-vs-buy, platform and vendor choices, control-plane strategy — packaged so your CEO, CFO and board can fund with confidence.

Deliver

Executive advisory through pilot

Ongoing architect and strategy support as you stand up the first production use cases — so the plan survives contact with reality.

Reusable assets and retailer-specific customization.

We bring a library of pre-built, brand-neutral agentic commerce components, then extend them into your specific stack, policies and customer experience. You get speed on day one and control for the long run.

Generic · Reusable

Platform-neutral assets

  • MCP tool templates for product, order, customer, loyalty, returns
  • Policy & guardrail library (pricing, promo, brand, compliance)
  • Agent orchestration patterns & multi-system workflows
  • Evaluation, monitoring and audit-trail scaffolding
  • Governance playbooks & operating-model templates
Retailer-Specific · Custom

Tailored to your business

  • Your catalog taxonomy, merchandising rules and channel mix
  • Your pricing, promo, margin and regional policies
  • Your CRM, OMS, ERP, CDP and service integrations
  • Your brand voice, tone and CX guardrails
  • Your KPIs, dashboards and decision rights

MCP enables AI. NULogic makes it safe, scalable and profitable.

3
Enterprise platforms we implement natively: Shopify, SFCC, commercetools
10+
MCP tool domains across commerce, order, CX, loyalty & operations
100%
Retailer control over AI behavior, policies and data boundaries

Three shifts are happening at the same time.

Each would be significant on its own. Together, they're redrawing how shoppers find, evaluate and buy — and how retailers operate the commerce stack behind it.

01

AI-driven discovery

Consumers are increasingly starting product journeys inside AI assistants. Your catalog has to be legible and trustworthy to agents — not just to search bots.

02

Automated transactions

Agents don't just recommend — they check availability, compare options, and complete purchases. Commerce protocols are becoming table-stakes plumbing.

03

Channel readiness

Shopify, SFCC and commercetools are shipping native MCP and agent capabilities. The question is no longer "if" — it's "how do we enable it safely, for our business."

Final Takeaway

MCP enables AI. NULogic makes it safe, scalable, and profitable for enterprise retail.

Whether you're evaluating readiness, implementing platform MCP, standing up the enterprise layer, or operationalizing the program — start with a 30-minute architect conversation.

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Let's Work Together

Tell us where you are in the journey — platform selection, MCP implementation, scaling a pilot, or standing up governance — and we'll match you with the right architect. Most conversations start with a 30-minute readiness review, no slides.

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